Frequently Asked Questions

Answers before you book

Common questions about appointments, preparation, home collection and reports. If yours is not here, our team is a message away.

Laboratory Tests Radiology & Imaging Reports Teleconsultation

Laboratory Tests

Do I need an appointment for a laboratory test?

Many routine tests can be booked directly. For specific investigations, please check the test requirements before visiting.

Can I get my blood sample collected at home?

Yes. Home sample collection is available for applicable tests and locations.

Do all laboratory tests require fasting?

No. Preparation requirements vary depending on the test. Please check the specific preparation instructions before your test.

Do you provide specialized laboratory tests?

Yes. Specialized investigations are available directly or through appropriate reference laboratory partnerships, wherever applicable.

Radiology & Imaging

How should I prepare for an ultrasound, CT or MRI?

Preparation varies depending on the specific examination. Please follow the instructions provided at the time of booking.

Can I book a radiology appointment online?

Yes, where online booking is available. Select the required imaging service and schedule an appointment.

Reports

How will I receive my report?

Laboratory and applicable diagnostic reports can be accessed digitally through the available DHEE reporting channels.

Teleconsultation

Can I consult a doctor online?

Yes. DHEE provides teleconsultation services with participating healthcare professionals.

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